In case you missed it (like 99% of the rest of the world), Nortel Networks re-branded their popular CallPilot Voicemail systems. This re-branding took place on May 1, 2005 and was widely missed by pretty much everyone.

There have been no changes to the product, its functionality, looks or anything else like that. Just the name.

Are you ready for the big change? Here it is:

CallPilot 100 is now Nortel Messaging 100

CallPilot 150 is now Nortel Messaging 150

Very exciting changes that we thought we'd mention.

Of course, to keep things interesting, Nortel Networks has another CallPilot product, which is a unified messaging solution for large enterprise systems and has NOTHING TO DO with the Nortel Integrated Communications System platforms.

In case you're wondering, we still call these products by the "CallPilot" moniker as it's still the way the rest of the world knows them.

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If you're looking for a unified messaging solution for your Nortel Integrated Communications business phone system, here's a new solution for you to consider.

The DuVoice DV4 or DV2000 series unified messaging solution has the power to consolidate your voicemail, fax and e-mail communications and send them all to e-mail.

The DV4 is scalable to 8 ports and the DV2000 is scalable to 48 ports for enterprise applications. Both systems can function as standalone voicemail systems, or you can choose to have voicemails forwarded as attachments to e-mail (leaving a copy on the system). The neat thing is once you've heard a voice message by e-mail, you can respond to the e-mail message telling it to delete the message on the server, so you don't tie up server resources.

The DV4 and DV2000 can integrate with the Norstar Modular Integrated Communications System as well as the Compact Integrated Communications System. The Nortel BCM units feature built-in unified messaging solutions so you don't need the DuVoice system for that.

For more information, call us or visit the website. Thanks!

The M7310 Busy Lamp Field (BLF) module is a great tool. However, Nortel M7310 users need to be aware that the BLF module doesn't work on all generations of ICS software.

The BLF module only works on KSU software versions 6.0 and LOWER. It will NOT work on versions 6.1 or 7.0.

This problem is also evident on older M7310 phones (1st generation), where adjusting the contrast on the BLF will only show 4 levels of adjustment versus the NINE levels of adjustment that are available on newer phones.

If your Nortel ICS phone system uses software revision 6.1 or 7.0, you'll need a T7316 phone and a KIM CAP module instead of the M7310 and a BLF module.

Thought you'd all like to know.